Certitude Security® is building on a foundation of core values and a love of God, family, and country. Even before we established ourselves as cybersecurity experts in the manufacturing industry, we were refining strategies and methods that would help protect U.S. businesses from injustice caused by criminal enterprises. What follows are a few commonly asked questions – answered by CEO Lowell Bowdle – that speak to our purpose, values, mission, and vision for the future of American manufacturing:
1. What was your inspiration for launching a business focused on supporting manufacturers?
During more than 20 years of advising clients on cybersecurity and technology, I continued to see manufacturers struggle with business disruption events, such as data loss, ransomware, and business-system downtime. If those financial consequences were not enough, some also had service providers who regularly missed commitments, who sold needless products, and in some cases, were stealing from the businesses the provider is paid to serve.
The lack of strategy to focus on essential priorities creates a lot of confusion for leadership teams, so time and money is misallocated. The lack of oversight means limited accountability and diminished results for the time and money invested. Over time, I began noticing a trend, whereas similar issues were occurring for manufacturers across multiple states. This recurring theme became a problem in my mind that needed to be solved.
While working with an executive leadership group for entrepreneurs, I reached a moment of clarity. My vision for the future was evident and powerful enough to provide confidence that overrode my fear of failure. This exhilarating moment inspired me to proclaim that we will protect manufacturers who are highly vulnerable to exploitation. Worse yet, many of these businesses do not have in-house expertise, and they are using IT service providers that masquerade as security professionals. The charade explains why so many manufacturers experience business disruption from ransomware attacks, data breaches, and other forms of cybercrime. Certitude Security® was born out of both a necessity and a devotion to uplifting American manufacturing.
Our vision for the future remains unchanged: to protect U.S. manufacturers from injustice, safeguard the livelihood of workers and their families and help shield our nation’s economy from criminal enterprises and nation-states who want to harm us. This mission is a constant source of inspiration for every member of our team and helps guide everything we do for our clients and the manufacturing industry as a whole.
2. What is the foundation of your company, and why are you so passionate?
Our core values are an outward manifestation of my belief system and determine how we go about executing on our mission. At Certitude Security®, we value an open mindset that considers others first, and a constant curiosity to learn more about the specific needs of our clients to be more effective at helping them protect their livelihood. We also believe that opportunities granted through freedom earned through the sacrifices of selfless men and women who wish to serve a greater purpose.
We understand the value and importance that American-owned and operated businesses offer, not to just the nation, but to the local communities and people across the United States that rely on their goods every day. Through helping to protect manufacturing companies across various supply chains, we feel that we are doing our part to serve a greater purpose. We remain dedicated to assisting the U.S. to take back its place as the world leader in manufacturing innovation, while also supporting and protecting the men and women who can make this dream a reality through innovations and intellectual property.
3. Can you tell us a little about your team?
Before Certitude Security® was officially established, I spent a good deal of time thinking about the talents, skills, and experiences that would help us achieve our mission. It was clear that intelligence, discipline, and accountability were all important traits, but finding the right people had been a real challenge. If hiring did not align with our core values, all the technical skills and cybersecurity expertise in the world wouldn’t matter.
What followed was a period of introspection that helped me realize that many former military members embody our core values and the spirit of giving back. Having grown up in a military household, I developed a profound respect for our country and the principles of our founding.
In the time since, we continue to build our team with committed professionals, including brave combat veterans who risked their lives to protect our country. I respect and honor these professionals that have chosen to dedicate themselves to protecting our critical manufacturing industry and the people who rely on it.
4. What makes you different from other technology companies?
We serve in the specialist role to help manufacturers but do so in a manner that we partner with the leadership and technical staff to execute on the strategy that was co-developed. Since we are not an MSP, we are not attempting to take over the roles owned by the internal IT team. The one distinction is that we can provide oversight for the work contracted by your MSP. If you want to increase the performance of your MSP, then documented visibility by a third-party is exceptionally useful.
Certitude Security®’s focus on manufacturing has helped us better understand the challenges and needs of this vital industry. We are amazed by the work ethic of American entrepreneurs, leadership teams, and factory workers. We believe that these professionals embody the true spirit and values of our great nation.
Additionally, we have tremendous love for our country. Made in America means quality and reliability. Manufacturers of all sizes require assistance as they seek to create more efficient operations and secure supply chains. We are also committed to promoting American-made products that support our families, communities, and our U.S. economy.
5. We’ve heard that you care deeply about giving back – what does that mean?
Our team is passionate about the future of American manufacturing, and there are a few other causes we care about deeply. My parents’ battle with cancer has had a profound impact on my life, and when they passed, I was inspired to give back in ways that would enrich the lives of others.
I felt it was essential to carry on this legacy. This profoundly emotional experience motivated me to join the Pelotonia community to help raise funds for cancer research and participate in fundraising events with my Peloton, in remembrance of my parents.
We continue to actively raise money for cancer research and donate to feed hungry families across the United States. I genuinely believe that the feeling and expression of gratitude can have an exponential impact and that giving back to those in need isn’t a matter of charity. It’s a duty all of us must uphold.
6. How do you bring clarity and confidence to your clients?
Here in the United States, manufacturing quality products begins with protecting those businesses from injustice. That’s why, as the specialized cyber-risk company for smart manufacturers across supply chains, we’re committed to protecting businesses, families, and communities. By reducing waste of resources and avoiding business disruption, families and local economies also benefit from the improved financial performance of U.S. manufacturers.
We know, with certainty, that attacks on manufacturers will increase as businesses return production to the United States. Stealing trade secrets, extortion, disruption, and reputational harm are the goals of these criminals who frequently evade prosecution.
We work directly with leadership and technical teams throughout supply chains in the United States to develop strategies and action plans to avoid business disruption and financial losses caused by cyber-threat exposure to criminal enterprises and nation-states.
If we collaborate, what could you accomplish?
Would you like to know which vendors pose the most risk to your company?
Would preventing business disruption be advantageous?